How do I check the status of my order?
Upon placing your order, please allow up to 3 business days to have your order processed. We will send you an email with your order number to let you know the process has begun. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email with your tracking number and a website in which you can copy and paste your tracking number. This will then let you know the status of your order. If you do not receive a tracking number, simply send email us at email@example.com and we will have it sent to you. If you did not receive any updates on your order, please contact us immediately and we will do all we can to investigate.
How long does shipping take?
Please allow up to 1 week for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 2-3 weeks, often much shorter. For International orders, please allow up to 4 weeks.
Why does shipping take so long?
iGadgts.com has close relationships with a variety of manufacturers, all around the world. At times, due to high demand, production sometimes cannot outweigh the demand. We ship your order as soon as it is tested and ready. We stand behind our products 100% and will only ship quality products that we know you will love.
I ordered multiple products and have only received some of them. What's happening?
Since we have an assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.
Do you ship Internationally?
Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Is your website secure with my personal information?
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
How do I order on your website?
Simply find the product you'd want and click the 'BUY NOW' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Does iGadGts.com provide a quality guarantee for all the products being sold?
Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
How can I get in contact with you?
We handle customer service through Facebook Messenger and email. Send us an email at firstname.lastname@example.org with any questions or concern that you have. Do you offer a refund if I don't like the product?
Please visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ, please contact us and we will get back to you as soon as possible.